Our Customer Charter
Our Promise to Our Caterham Customers
Buying a Caterham should be exciting. We’re here to make sure it is.
Buying a Caterham Seven is rarely just a car purchase. For most people, it is the start of a new adventure; weekends away, sunny morning drives, track days, road trips and countless miles of enjoyment. At Sevens & Classics, we understand that. We also understand that buying a pre-owned Caterham can sometimes feel like a leap of faith. That is why we have built our business around one simple promise: we want you to buy the right Caterham, from people who genuinely know Caterhams, with the confidence that you will be looked after long after you have driven away.
Here’s what you can expect when you buy from us.
Six Months' Unlimited Mileage Warranty
Every Caterham we sell comes with our six-month, unlimited-mileage, no-quibble in-house warranty. If something goes wrong that isn't your fault, we will fix it. We know Caterhams inside out, and because our workshop is right here on site, we can diagnose and deal with problems quickly and properly. You aren't dealing with a distant warranty company or being passed from one department to another.
If your Caterham needs us, we're here.
The Right Car for You
There is no such thing as one Caterham that suits everybody. Some customers want a lightweight road car for Sunday mornings. Others want a long-distance tourer, a fast road car or something that can spend its weekends on a circuit. Some want a traditional Seven with a classic feel, while others want as much performance as possible. That's why, if you agree to purchase a car from Sevens & Classics, we'll let you test drive as many cars as you wish to make sure you end up with the one that's right for you. We would much rather spend time helping you find the right Caterham than see you buy the wrong one.
Because ultimately, the best Caterham is the one you love driving.
All Under One Roof
One of the things that makes Sevens & Classics different is that our sales, servicing, maintenance and repairs are all carried out under one roof at our Brands Hatch premises. Our workshop is on site and our customers can see exactly where their cars are being worked on. We've got nothing to hide. Whether your Caterham needs routine servicing, a mechanical repair, preparation for an MOT or more specialist work, it can all be handled by our own team of experienced technicians.
And because the people looking after your Caterham are the same people who know and understand these cars, you can have complete confidence that it is in safe hands.
Unrivalled Caterham Experience & Expertise
There aren't many places where the Caterham marque runs as deeply through the business as it does here. Most of our team are former Caterham employees, and between us we have spent decades working with, servicing, maintaining and developing Sevens. We've worked on them for the majority of our professional lives. We know their strengths, their quirks and the little things that make a Caterham a Caterham. Quite simply, the Caterham Seven flows through our veins.
That experience matters. It means we don't just understand the cars technically — we understand what makes different models, engines and specifications appeal to different owners.
Guaranteed Quality
Before one of our Caterhams leaves our showroom, it goes through our comprehensive preparation process.
Every vehicle receives:
A full service and mechanical check-over
A comprehensive HPI check
A new MOT
A thorough inspection by our experienced team
Our aim is simple: you should be able to drive your new Caterham away with confidence.
We don't believe in simply cleaning a car, putting it in the showroom and hoping for the best. We prepare our cars properly and make sure we are happy with them before they are offered to our customers.
A Huge Stock of Pre-Owned Caterham Sevens
As one of the world's largest independent Caterham specialists, we have an exceptionally large selection of pre-owned Caterham Sevens. That means we're not restricted to selling you the car we happen to have in stock. With such a broad selection of models, engines, specifications, colours and budgets, we can help you find the right car, in the right specification, in the right colour.
And if the exact car you're looking for isn't currently in stock, talk to us. Our knowledge of the Caterham market means we can often help you find what you're looking for.
A Showroom Designed Around Our Customers
Buying a Caterham should be enjoyable from the moment you walk through the door. We've created a warm and welcoming showroom at Brands Hatch where customers can take their time, look around our cars and talk Caterhams with people who share the same enthusiasm. Our customer lounge has full facilities and we offer complimentary refreshments throughout the day.
If your car is with us for servicing or repair, we can also arrange a courtesy car or taxi service to the local main-line station, helping to make your visit as easy and convenient as possible.
Friendly, Enthusiastic & Knowledgeable Staff
Perhaps the most important part of our promise is our people. veryone who works at Sevens & Classics does so because they want to. We aren't simply selling cars because that's the business we're in. We love Caterhams. We love driving them, working on them, talking about them and, perhaps most importantly, helping other people discover just how much fun they can be. Yes, Sevens & Classics is a business. But to us, it is so much more than that. It is something we're passionate about.
We want that enthusiasm to come across when you visit us, whether you're buying your first Caterham, changing your existing Seven for something different or simply dropping in for a chat.
Our Promise
Buying a Caterham from Sevens & Classics isn't just about buying a car. It's about buying from people who understand the marque, who know the cars, who prepare them properly and who will still be here to help after you've driven away.
Six months' unlimited-mileage warranty.
Experienced Caterham specialists.
All our work under one roof.
A huge choice of pre-owned Sevens.
Thorough preparation and inspection.
And, above all, people who genuinely care about Caterhams.
That's our promise to our customers.
Come and see us at Brands Hatch. Talk to us. Look around. Drive a few cars. Ask as many questions as you like.
We'll do everything we can to make sure that when you finally drive away, you're not just happy with your Caterham ; you know you've bought the right one.